At MDR Ads Agency, customer satisfaction is our top priority. Please read our refund policy carefully before placing an order.
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Eligible for Refund
A refund may be issued under the following circumstances:
– The service does not start or is not delivered within the promised timeframe.
– You receive a service that is different from the one you ordered.
– We are unable to complete your order due to a system error or technical issue on our side.
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Non-Refundable Cases
Refunds will not be provided in the following situations:
– The service has been fully or partially delivered.
– You provided an incorrect link, incorrect information, or a private/locked account, page, or profile.
– Any issues resulting from changes to the policies, algorithms, restrictions, suspensions, or bans imposed by Facebook, Instagram, YouTube, TikTok, or any other social media platform.
– A natural decrease in followers, likes, views, subscribers, or other engagement over time, unless the purchased service specifically includes a refill guarantee.
– The same order has been submitted multiple times or through multiple platforms or providers.
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Refund Process
To request a refund:
1. Contact our support team and provide your Order ID.
2. Your request will be reviewed within 24–48 hours.
3. If approved, the refund will be processed within 3–5 business days using the original payment method.
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Contact Us
If you have any questions regarding our Refund Policy, please contact us:
MDR Ads Agency
📧 Email: support@mdradsagency.com
📞 Phone: +8801705368987